Cancellation and Refund Policy

Order cancellation

You may request cancellation before the order is dispatched. Once an order has been shipped, it cannot normally be cancelled and must be handled under the return process, where eligible.

Returns

Eligible unused products may be requested for return within 7 days of delivery. The item must be unused, in its original condition, and returned with original packaging, accessories, labels, and proof of purchase.

Damaged, defective, or incorrect items

Report a damaged, defective, missing, or incorrect item within 48 hours of delivery. Include your order number and clear photographs or an unboxing video where available. After verification, we may arrange a replacement, return, or refund as appropriate.

Non-returnable items

For hygiene, safety, customisation, or supplier restrictions, certain products may not be returnable unless damaged, defective, or incorrectly supplied. Products marked final sale or non-returnable on the product page are also excluded, subject to applicable law.

Return shipping

If the item is confirmed damaged, defective, or incorrect, ByteHaunt will provide the appropriate return or replacement instructions. For other approved returns, return-shipping costs may be deducted from the refund.

Refund processing

Approved refunds are initiated to the original payment method. Processing time depends on the bank or payment provider. Cash-on-delivery refunds may require valid bank or UPI details.